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Your Career and You: “Overload…the Yellow Light at the Intersection”
“I’m exhausted.” I hear this word used time and again by a lot of people, but I’ve always said (to myself, of course), “Whiny pants. Quit complaining.” Then I woke up this morning. Felt like someone or...
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Your Career and You: “Customer Service…a Promise is a Promise”
I’m on vacation in my “second home” of Taipei, Taiwan, getting some badly-needed rest and, at the same time, working myself into a frenzy of hissy-fitness thanks to the ineptitude of a team of “agents”...
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Your Career and You: “Helping Leaders Learn”
I dropped in on a tweetchat a few nights ago where the topic was helping your organization’s leaders understand the value…and the perils…of social media. Lots of lively discussion about an often...
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Your Career and You: “Success in PR…It’s About ‘Delivery’”
Some minor glitches have occurred this summer that brought one major characteristic of a public relations professional into sharp focus for me…delivery of promised actions. I also realized that this is...
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Your Career and You: “But Is It Ethical??”
I’ve talked a lot in the past about the various aspects of the public relations profession…superior writing ability, research skills, attention to detail, “big picture” thinking… One thing I haven’t...
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Your Career and You: “People Watching”
I realized today, after having done this for a dozen or so times, that, in addition to a much-needed boost to my brainpower, mall-sitting offers one unique benefit…the opportunity to observe a varied...
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Your Career and You: “Nothing’s Perfect, Little Girl”
I read a terrific post on PR Daily recently entitled “8 Fundamental Truths about Public Relations” by Christina Nicholson that got me to thinking about all the things I pass on to students at Curry...
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Your Career and You: “Good Housekeeping = Good PR”
In one of my previous lives as a public relations practitioner, I developed an odd (to my co-workers) habit of stopping on the way to my office to pick up stray bits of paper in the parking lot and...
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